Return & Refund Policy
Clear steps when you need support after a purchase.
Requesting a Return
If you would like to return an item, please contact us at service@spacevaro.com with your order number, the item concerned, and the reason for your request. We will review eligibility and provide return instructions where applicable. Please do not send an item to an address without first receiving instructions.
Return Eligibility
Eligibility may depend on the item condition, type, purchase terms, and applicable consumer protection law. We will explain any item-specific return requirements before you ship a return. Statutory rights remain unaffected.
Damaged, Defective, or Incorrect Items
Inspect deliveries when they arrive. If an item is damaged, defective, or not what you ordered, contact our team promptly and include photos when possible. We will assess the appropriate remedy under applicable law.
Refund Processing
Approved refunds are ordinarily issued to the original payment method where supported. The time it takes for funds to appear depends on your payment provider. Any mandatory refund timing under applicable law will be followed.
Return Shipping and Costs
We will explain any return shipping arrangements and whether costs apply before you send an approved return. If an item is defective or incorrectly supplied, your rights under applicable law will be honored.
Exchanges and Cancellations
For an exchange or order cancellation request, email us with your order number. Requests are subject to fulfillment status, stock, item eligibility, and applicable law.
Need Assistance?
Email: service@spacevaro.com
Phone: 14776386610
Customer support: Monday–Friday, 9:00 AM–6:00 PM EST